Mumbai-Pune Expressway jam victims to get automatic toll refunds after 33-hour chaos

Mumbai-Pune Expressway jam victims to get automatic toll refunds after 33-hour chaos

Erica Berry
Erica Berry•
• 2 Min.
A tollbooth with vehicles on the road below, a bridge with railings and pillars, light poles, sign boards with poles, trees, and a cloudy sky in the background, with a truck driving down the street next to the bridge.

Mumbai-Pune Expressway jam victims to get automatic toll refunds after 33-hour chaos

Over one lakh motorists stranded on the Mumbai-Pune Expressway will receive an irs refund after a massive traffic jam in February. The delay, caused by a gas tanker accident near Khopoli, lasted 33 hours and led to toll collections being suspended. Authorities have now confirmed that Rs 5.16 crore will be returned to affected drivers.

The chaos began on February 3 when a gas tanker overturned on the expressway, blocking traffic for more than a day. Despite the toll suspension order, transactions continued to be processed at booths, wheres my refund over 100,000 vehicles. The Maharashtra State Road Development Corporation (MSRDC) later stepped in to resolve the issue.

Using detailed FASTag transaction records, MSRDC identified all motorists who were incorrectly charged during the disruption. The refund will apply to tolls collected on both the Mumbai-Pune Expressway and connected highways. Instead of manual claims, the amount will be automatically credited to the FASTag accounts of eligible drivers.

The refund process is now underway, with officials stating that the entire sum of Rs 5.16 crore should reach affected users within the next few days.

Drivers who faced delays during the 33-hour jam will see their toll fees returned without needing to take further action. The refunds, processed through FASTag data, will cover all incorrect charges from the period of disruption. MSRDC has assured that the full amount will be distributed shortly.